HP Envy Pro 6400 Error Not Printing - Complete Solutions

The HP ENVY Pro 6400 printer might face a printing issue when there is an improper connection between your devices (computer and printer). This error will also occur due to incorrect print settings or an offline printer status on your computer. To get your printer back to work, you need to proceed with some troubleshooting methods. This will definitely help you fix the HP Envy Pro 6400 Error Not Printing issue, and you will be able to resume the assigned print jobs with your printer. Now, you can start the troubleshooting process using the instructions given below.

HP Envy Pro 6400 Error Not Printing

Ensure The Connectivity - HP ENVY Pro 6400

  • First, start checking the power cord between your printer and the electrical outlet.
  • If the power cord isn’t plugged in securely, reconnect it to your printer and electrical outlet.
  • Ensure to turn on your HP ENVY Pro 6400 printer.
  • If you have connected your printer and computer with a USB cable, check whether the cable is connected securely. If not, just remove and reconnect the USB cable.
  • If the connected USB cable is damaged, replace it with another one.
  • In case you are using a Wi-Fi network, confirm that the printer and your computer are on the same network.
  • Make sure that the driver you have installed supports your printer.
  • Now, check whether the printer is printing without any trouble.
  • If the problem continues, check the print settings on your computer by performing the instructions provided below.

Verify The Print Settings

  • Make sure to load the correct paper type into your printer’s input tray.
  • Launch the document that you want to print from your computer and go to the Print option.
  • Ensure that your HP ENVY Pro 6400 printer is selected from the available device list.
  • Make a click on the Properties or Preferences button.
  • Here, select the Advanced tab. Turn on the Minimum margins option under the Printer Features section.
  • At the top of the Properties dialog box, click the Printing Shortcuts tab.
  • Click the Paper sizes field and choose the respective size of the paper you are using for the current print job.
  • Select the Paper type field and choose the respective option from the drop-down list.
  • Next, go for the field named Print quality and select the option you want to use from the drop-down menu.
  • In you want to print your document on both sides of the page, go to the Print both sides field and choose the "On" option from the drop-down list.
  • Click on the Features tab and complete all the settings under the Basic Options section.
  • Make sure that all the print settings are correct. If you feel that your printer might resume printing properly after modifying some settings, change them now.
  • After completing all the settings, click the OK button to close the Properties dialog box.
  • Next, click the Print or OK button. This action will start the printing process.
  • Check if the printing issue is solved on your printer.
  • If you are not able to print, check your HP ENVY Pro 6400 printer’s status on your computer by executing the below instructions.

Check HP ENVY Pro 6400 Printer Status

  • Go to the Windows menu on your computer and navigate to Control Panel.
  • Now, choose Hardware and Sounds from the list.
  • Select the Devices and Printers option.
  • Perform a right-click on your HP ENVY Pro 6400 printer’s icon and select the See what’s printing option from the drop-down list.
  • Click the Printer tab and deselect the option named Use Printer Offline.
  • Otherwise, check if the Pause Printing checkbox is selected from the drop-down menu.
  • If yes, deselect it.
  • Check whether the printer is back in online mode.
  • Start the printing process and ensure that the issue is solved on your printer.

With all the above troubleshooting instructions, you can fix the HP Envy Pro 6400 Error Not Printing issue on your printer. Also learn about HP Envy Pro 6400 WiFi Setup.

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