HP Envy 7640 Troubleshooting - Simple Guidelines

Troubleshooting a printer can be frustrating. This post will let you take a look at the HP Envy 7640 Troubleshooting tips and tricks to fix your HP Envy 7640 printer. By following these techniques, you can fix your printer problems from the comfort of your own home.

HP Envy 7640 Troubleshooting

Check The Connection

  • To begin with, check the connection between your printer and computer. If you have connected them via Wi-Fi, ensure they are connected to the same network.
  • If you connect them to different networks, you cannot establish communication between them. In case you have connected them via USB, ensure that the cable works well and is connected firmly to both ends.

Update The Printer Driver

  • It is crucial to keep your printer drivers up to date to ensure that your printer will work with the latest software. The best way to get the updated printer drivers is to go to the manufacturer's website. Here are the instructions to download the updated software for your HP Envy 7640 printer from its official website.
  • From your browser, visit HP's official website.
  • Enter HP Envy 7640 and click Submit.
  • When it directs you to the product support page, click the Software, Drivers and Firmware tab.
  • Ensure that your Operating System is detected correctly.
  • Now, select the updated software you need and click the Download button.
  • The chosen driver will be downloaded to your computer within a few seconds.

Set Your Printer As The Default Machine

  • Setting your printer as the default machine will help prevent you from accidentally printing documents to the wrong printer. If you are unsure how to set your printer as the default machine, read these instructions.
  • On your Windows computer, click Start and search for Control Panel.
  • When it shows you the search results, click the right option.
  • When the Control Panel window appears, click Hardware and Sound> Devices and Printers.
  • Here, right-click your HP Envy 7640 printer and select the Set as default printer option.

Disable Pause Printing And Use Printer Offline

  • If you have enabled Use Printer Offline, your printer may not perform as expected. In that scenario, you need to troubleshoot the problem by disabling the option.
  • On your Windows computer, head to the Devices and Printers section.
  • Right-click your HP printer and select the See what's printing option.
  • Go to the Printer menu and ensure the Use Printer Offline option is disabled. If not, uncheck the option and ensure that your printer issue is resolved.

Power Cycle Your Printer

  • A simple power cycle is always the best way to troubleshoot your printer. You can try this technique as a last resort to fix your printer issue.
  • With your printer turned on, remove the power cord from its rear port.
  • Now, remove the power cord from the electrical outlet.
  • Leave your printer disconnected for a minute.
  • Reconnect the power cord to the appropriate ports and turn on your printer.
  • Now, ensure that your printer works fine.

Use The Diagnostic Tools

  • HP has designed some effective diagnostic tools to troubleshoot your printer issues. If you want, you can try them to fix your printer problem.
  • HP Print and Scan Doctor is one of the best diagnostic tools to resolve your printer issue. Get the utility from HP's official website and install it on your computer.
  • Launch the app and click Start to add your printer.
  • Depending upon your printer issue, click Fix Printing or Fix Scanning.

We hope these HP Envy 7640 Troubleshooting solutions have helped you resolve your printer problem. If you still cannot resolve your printer issue, contact our technical experts by using the call option.