Hp Envy 6055e Troubleshooting

The HP Envy 6055e printer produces excellent prints and it meets the customer's expectations. There is no doubt about that. However, in some situations, you might face some errors related to printing or scanning while using this printer. It interrupts your work, and so, you need to troubleshoot the printer issues without any further delay. Therefore, check this page to troubleshoot your printer's problems using simple and easy steps.


From the HP official website, you can get the HP Envy 6055e printer driver compatible with Windows, Mac OS, Android, and even iOS.The driver builds communication between your printer and computer. You might have downloaded the HP Envy 6055e printer driver already. But, when this printer does not let you do the necessary tasks, the cause might be the unavailability of the correct updated driver. To resolve it, uninstall the existing driver from your computer. Next, download the updated driver from the HP official site and follow the on-screen instructions to reinstall it on the computer.

You can also check whether your OS version supports the downloaded printer driver. In some cases, if your Windows OS is outdated, it might not support an updated driver. So, try the following steps to check for updates.

Hp Envy 6055e Troubleshooting

Checking for updates

  • On your Windows computer, click the Start menu.
  • Select the Settings menu, and then you’ll have to go to the Update & Security option.
  • Now, select the Windows update option and then check for any updates by clicking the Check for updates button.


You need to set the printer as the default one on your computer. It might help you fix the problem. Here’s how to do it.

  • On your Windows computer, go to Control Panel.
  • Select Hardware and Sounds and then choose Devices and Printers.
  • Locate and right-click the printer icon.
  • Now, choose the Set as default printer option. It mostly fixes the problem.

When your printer goes offline, you can check the status of your printer. Here’s how to do it.

  • Click the Start menu on your Windows computer. Type “Control Panel” in the search bar. From the search results, select Control Panel.
  • In the Control Panel window, navigate to Devices and Printers.
  • Locate and right-click the printer icon. Select See what’s printing and then go to the Printer menu.
  • You can now check whether the Use Printer Offline option is selected. If yes, deselect it. The offline printer problem will now be fixed.


If your printer is not printing, check if it is turned on and properly connected to the power source. Next, ensure that the USB cable is securely connected between your computer and printer (if you are using a USB connection). In case you are utilizing a wireless connection to connect both the devices, check the wireless connection status.

Ensure that your HP Envy 6055e printer is online. If it is offline, bring it back to the online status.The “not printing” problem can also be resolved by canceling all the stalled print jobs. Here’s how to do it.

  • On your Windows computer, click the Start menu.
  • Select the Hardware and Sounds option.
  • Navigate to the Devices and Printers section.
  • In that section, locate and right-click the printer icon.
  • Select See what’s printing.
  • Go to the Printer menu and then select Cancel All Documents. By deleting the stalled print jobs, the current one will be executed by your printer.

Additionally, fix the problem by downloading the HP Print and Scan Doctor tool. This tool will help you identify the problem and resolve it immediately.


Initially, check whether your wireless router setup is done properly. If the setup procedure is not done correctly, you’ll not be able to connect the HP printer to a wireless network. Therefore, redo the router setup procedure if required. Ensure that the printer is doing well after restarting it and connecting it to your wireless network.

Additionally, check whether you have an active Internet connection. If you do not have one, you’ll not be able to establish the connection between your HP Envy 6055e printer and computer.