HP Envy 5642 Troubleshooting - Best Guidelines

Most people hate it when their printer stops working. It can be an inconvenience and a headache. But if you follow the solutions provided on this web page, you can solve a wide range of printer issues and can have your printer up and running in no time.

Now, just execute the HP Envy 5642 Troubleshooting methods given below to fix your printer problems within a few minutes.

HP Envy 5642 Troubleshooting

Take A Look At The Connections

  • If you face issues with your printer, see if it is connected to a working power outlet. If you find any problem with the outlet, try connecting your printer to a different one.
  • If you have connected your HP Envy 5642 printer and the computer via Wi-Fi, ensure they are connected to the same network. You cannot access your printer from the computer if you connect them to different networks.
  • In case you have established a connection via a USB cable, ensure that the cable is working fine and is also connected firmly at both ends.

Try Updating The Printer Driver

The printer driver is the software that tells your computer how to send jobs to your printer. If the driver goes outdated, you will end up in trouble. In that case, you need to download the updated software and install it on your computer. You can find the updated printer driver on HP's official website. Here are the instructions to update the HP Envy 5642 printer driver.

  • Head to HP's official website from your default browser.
  • Enter your printer model - HP Envy 5642 in the search area and reach its support page.
  • Here, click the Software, Drivers and Firmware tab.
  • Ensure that your Operating System is detected correctly.
  • If you find any discrepancy, click the Choose a different OS link and select your Operating System.
  • When it shows you all the compatible drivers, choose the one you need and click Download.
  • Locate the downloaded software and run the setup file.
  • Perform the instructions on your computer screen and complete the installation.

Set Your Printer As The Default One

  • When you choose your HP Envy 5642 printer as the default machine, all the documents you send from your computer will reach here without any trouble. Follow these instructions to set your HP Envy 5642 printer as the default machine.
  • On your Windows computer, click Start and search for control panel.
  • From the search results, click the right option.
  • Now, click the Hardware and Sound option followed by Devices and Printers.
  • Here, right-click your HP Envy printer and select the Set as default printer option.
  • Make sure that your printer problem is fixed.

Disable Pause Printing And Use Printer Offline

  • If you have enabled the Use Printer Offline or the Pause Printing option, your printer cannot perform as expected. In that case, you must troubleshoot the problem by disabling these options.
  • On your Windows computer, head to the Devices and Printers section.
  • Right-click your HP printer and select the See what's printing option.
  • Click the Printer menu and ensure that the Use Printer Offline and Pause Printing options are disabled. If not, uncheck these options and ensure that your printer issue is resolved.

Power Cycle Your Printer

  • A power cycle can help you troubleshoot your printer issues in the best way possible. Follow these instructions to proceed further.
  • With your printer turned on, remove the power cord from the Power port.
  • Now, remove the power cord from the electrical outlet.
  • Leave your printer undisturbed for a minute.
  • Reconnect the power cord to your HP Envy 5642 printer and the electrical outlet.
  • Turn on your printer and ensure that it works fine.

Use HP Print And Scan Doctor

  • In most cases, HP printer issues can be fixed with the help of HP Print and Scan Doctor.
  • Get the utility from HP's official website and install it on your computer just as you install any other application.
  • Open the app and click Start in order to add your printer.
  • If you face printing-related issues with your HP Printer, click the Fix Printing button.
  • Conversely, if you have scanning issues, click the Fix Scanning button.
  • Wait until the utility diagnoses and fixes your printer issue.

We hope these HP Envy 5642 Troubleshooting methods have helped you resolve your printer issues. In case your problem is still not fixed, get in touch with our technical experts for real-time assistance using the Call button.