HP Envy 4502 Printer Offline - Full Solutions

The “printer offline” issue is pretty common with printers. If you experience this problem with your HP ENVY 4502 printer, you might get frustrated, especially when you are trying to print some crucial office document. But fret not! We have got some quick fixes to rectify this problem. So, try the troubleshooting techniques on this page one by one and see if you can solve the “HP ENVY 4502 printer offline” problem once for all

HP 4502 Printer Offline

Look At The Power Supply - HP 4502 printer

  • As the initial step, ensure that the power cable is firmly connected to the printer’s back.
  • Confirm that this cable is securely plugged into the power socket on the wall.
  • Check if your printer is getting proper power supply.
  • Because if it doesn’t, your printer will go offline.
  • If the power supply is no good, try connecting the printer to a different power socket.
  • Now, check whether your printer is back in online mode.
  • If it does not work, check the HP ENVY 4502 printer status on your Windows computer by following the below steps.

Observe The HP ENVY 4502 printer Status

  • On your Windows computer, navigate to the Control Panel window.
  • In this window, select the Hardware and Sounds option.
  • In the window that gets displayed next, choose the Devices and Printers option from the list.
  • Next, perform a right-click on your HP ENVY 4502 printer’s icon. Pick See what’s printing. In the small new window that appears, click on the Printer tab at the top.
  • Uncheck the Use Printer Offline option from the options displayed.
  • Also, uncheck the Pause Printing option (if it is checked) under the same Printer tab.
  • Now, see if the HP ENVY 4502 printer is back in online mode.
  • If the issue continues, perform the procedure given below to set your printer as the default machine.

Set HP ENVY 4502 Printer As The Default One

  • First, on your Windows computer that is connected to your printer, navigate to the Devices and Printers option in the Control Panel window.
  • Next, click on the Devices and Printers option.
  • Now, in the window named Devices and Printers, you will see the available printer list.
  • Perform a right-click on your HP printer’s icon and click on the Set as default printer option from the drop-down list.
  • Restart your printer.
  • Now, check whether your printer is back in the online state.

For Windows 10

  • Click on the Windows icon on your computer and open Settings.
  • Choose the Devices menu and click on the Printers & Scanners option.
  • Make sure to deselect the Let Windows manage my default printer option.
  • Next, choose your HP ENVY 4502 printer from the list.
  • In case your printer appears multiple times on the screen, select the printer with the online status.
  • Pick the Manage option and then click on the Set as default button.
  • Check whether the offline printer issue is solved.
  • If it does not work, delete the print jobs on your computer.
  • You can perform this task by following the next troubleshooting method.

Delete The Print Jobs

  • First, on your Windows computer’s main screen, click the Start icon.
  • Next, type the terms “control panel” in the search box.
  • Pick the Control Panel option from the search results that are displayed on your screen.
  • Click on the Hardware and Sound option in your Control Panel window.
  • Continue with the procedure by clicking on the Devices and Printers option.
  • You need to right-click on your printer’s icon and choose See what’s printing.
  • Click on the Printer tab at the top of the new window.
  • Now, go ahead and choose the Cancel All Documents option from the drop-down list.
  • Ensure that your printer returns to the online state. Once it is back to the online mode, your printer will start printing without any issues.

You can fix the HP ENVY 4502 printer’s offline issue by following the above troubleshooting methods. Also learn about HP Envy 4502 Driver Download.

In case you have any other issues with your printer, you can contact our technical experts to solve them. Just use the call option on this page to contact us.

Call Us