HP Envy Printer




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The HP Envy printers are primarily made for home or small office use. They are multi-function printers that can print, scan, copy. The printer can also offer duplex printing and photo printing. With the high resolution, special photo prints, borderless print functions, you can easily get the printer to produce your holiday photos in a jiffy. In addition, the printer also sports a useful color screen where you can adjust your settings.

The HP Envy printers can print regular documents and reports at ease. On top of that, the printer can also connect via Wi-Fi, Bluetooth and can send a print job right from your smartphone or tablet.

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HP Envy Printer

We offer a spectrum of services to help you function better. Everything from the initial setup to troubleshooting, we have our excellence put forward to you. With an effective approach from our team of technical experts, we provide you a safe and problem-free printing.

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Hp Envy Printer Setup

When you want to set up an HP Envy printer for the first time, you need to know the two-step protocol (which is mandatory). The procedure is the hardware setup and the software setup.

Hardware setup

The hardware setup includes unboxing the printer from the carton. Fixing the accessories like power cord, fax cable, and other things comes under hardware setup. Once the setup is complete, conclude the process with the software setup.

Software setup

Software setup is setting up the printer on your computer. There are different ways to do that. The software setup can be done either with the help of the Installation CD (that might or might not come with the HP Envy printer) or using the printer driver downloaded from the official HP support page.


With the help of the HP Envy printer driver, you can perform all kinds of tasks with just a few clicks away. You can download the printer driver for your computer from this page or from the official HP support page. Here are the steps to download the driver for Windows OS and Mac OS.

HP Envy Driver Download For Windows

For Windows

  • Click the Driver Download button for Windows on this very page.
  • The driver for the printer will be downloaded the very next second.
  • You can also download the driver from the official HP support page.
  • Open the HP Envy printer support page based on the printer model.
  • Click the Software, Drivers and Firmware tab on the left pane.
  • Select Windows from the Operating System drop-down list; click the Change button.
  • Click the Driver-Product Installation Software section.
  • Scroll down and click the Install button for the HP Smart app.
  • The Microsoft Store will now open.
  • Click the Install button for the HP Smart app.

For Mac

  • On this very page, you can click the Driver Download button for Mac.
  • The very next second, you will have the driver downloaded to your Mac computer.
  • If you wish to download the driver from the official HP support page, you can do so.
  • Open the support page for HP Envy (model number) printer.
  • Click the Software, Drivers and Firmware tab on the page.
  • If not, click the Choose a different OS option and select Mac and the version.
  • Click and expand the Driver-Product Installation Software.
  • The search result will ask you to install the HP Smart app.
  • Click the Install button and the page will be redirected to the Mac Apple Store.
  • Click the Get button for HP Smart.
· HP Envy Driver Download For Mac


One of the added advantages of the HP Envy printer is the wireless setup. There are different ways to connect the Envy printer to your wireless network. Here are the steps for Windows and Mac operating systems.

HP Envy Driver Download For Windows

Wireless Setup On Windows

Speaking of connecting the HP Envy printer to the Windows OS, here is one method you can follow.

WPS Method(works if you have a WPS-enabled router or access point)

  • Ensure that the HP Envy printer is turned on.
  • Press & hold on to the Wireless button and the Power button on the printer for at least 3 seconds (this will initiate the wireless setup).
  • Press the WPS button present on your router for 3-5 seconds and leave it.
  • The printer will find the wireless signal coming from the router.
  • The HP Envy printer will be connected to the wireless network.

Wireless Setup On Mac

For a Mac operating system, you can work with the Wi-Fi Direct method to access the printer wirelessly. Wi-Fi Direct makes the printer act as an access point.

  • Press and hold the Information (i) button on the printer control panel for about 3 seconds.
  • Now, press the Down arrow button and the Wi-Fi button at the same time.
  • Again, press the Information button on the control panel. This will print the Wi-Fi Direct credentials.
  • Open the wireless settings on your Mac.
  • Select the SSID that goes by the name DIRECT-**- HP LaserJet.
  • Enter the password (look for the password in the credentials paper) in the field, and the connection will be secure.
· HP Envy Driver Download For Mac


The HP Envy printers come with either a scanner bed or an Auto Document Feeder, sometimes even both. Based on that, you can know where to keep the original document you wish to scan.Scanner glass: The originals must be placed with the printed side facing own.ADF: The originals must be placed with the printed side facing upwards.







  • Connect a telephone cord to the phone wall jack and to the LINE port on the HP Envy printer.
  • If you have an answering machine, you can connect the phone cord to the 2-EXT port and to the rear end of the HP Envy printer.
  • Place the original document to fax on the scanner glass (print-side facing down) or in the document feeder (print-side facing up).
  • In the printer control panel, touch the Fax option.
  • Tap Send Now.
  • Enter the fax number using the virtual keypad.
  • Touch or tap the Send button.
Hp Envy Printer Fax Setup


As you know, there are printers that might go through some problems after using them for a long time. In this case, the HP Envy printer is nothing less. Since it is an electronic device, the printer might go through some issues as well. We have some of the finest troubleshooting methods to resolve such issues.

  • Open Control Panel on your computer.
  • Select the Hardware and Sound option.
  • Click Devices and Printers.
  • Perform a right-click on the HP Envy printer.
  • Click Printer Preferences.
  • Click the Maintenance tab.
  • Select Extended Settings.
  • Click the checkbox to disable the Skip Blank page option.
  • Click the OK button.

Fix 1: Reset The Printer

  • Make sure the HP Envy printer is turned on.
  • Disconnect and completely remove the power cord from the main power source.
  • This is when you have to wait for at least 2 minutes.
  • Connect the AC main power cord back to the power source and turn on the printer.
  • See if the HP Envy printer not printing error is resolved.

Fix 2: Check The Ink Cartridges

Ink cartridges are the main thing when it comes to printing, and it could be one of the reasons why the HP Envy printer is not printing.

  • Make sure the HP Envy printer is turned on.
  • Open the cartridge access door.
  • Gently remove each of the ink cartridges and see if you have removed the protective tape from the bottom.
  • You can also wipe the contacts on the cartridges with a lint-free cloth.
  • Place the ink cartridges back into their respective slots and close the cartridge access door.

Fix 3: Clear Paper Jams and Other Errors

  • Check if the HP Envy printer is going through some errors.
  • If the printer has paper jams, remove the paper tray.
  • Clear the jammed paper present inside.
  • Remove the foreign objects and dust.
  • Align the remaining paper evenly and make sure the paper is not damaged in any way.
  • Place the stack into the paper tray and adjust the paper guides accordingly.
  • Clear other printer errors by following the on-screen instructions.

Fix 1: Restart Print Spooler Service

  • Open the Run command (Windows key + R).
  • Type services.msc in the Run command field and press the Enter button.
  • The Windows Services window will now open.
  • Locate the Print Spooler service.
  • Double-click and select the General tab.
  • Under Service Status, click the Start button.

Fix 2: Set The Printer As The Default Machine

  • Open the Control Panel window.
  • Click the Devices and Printers option.
  • Select the HP Envy printer that appears to be offline.
  • Do a right-click and select the Set as default printer option.

If scanning does not work on your HP Envy printer, ensure that you have the hardware setup done properly. See to it that the HP Envy printer is connected to the network (wireless or USB). Here is a method that can prove helpful to resolve the issue.

Windows Troubleshooter

  • Click the search bar on your Windows computer.
  • Type CMD.
  • Perform a right-click on the Command Prompt option.
  • Select Run as Administrator.
  • Wait for the Command Prompt window to open.
  • Enter msdt.exe -id DeviceDiagnostic and press the Enter button.
  • The Hardware and Devices window will open.
  • Click the Next button.
  • Follow the on-screen instructions and the issue will be sorted.
  • Ensure that the HP Envy printer is turned on.
  • Touch the Wireless icon.
  • Select Settings.
  • Tap the Print Reports option.
  • Select Wireless Test Report.

(The issue can be resolved easily with the help of the HP Print and Scan doctor utility)

Download HP Print and Scan

The HP Print and Scan utility is one of the best tools for HP printers and can easily troubleshoot any printer issue right away.

  • Download the HP Print and Scan Doctor utility from the official HP support page.
  • Open the support page for the printer and click the Software, Drivers and Firmware tab.
  • Click the Utility-Diagnostic Tools section.
  • Click the Download button for HP Print and Scan doctor.

Solve Issue Using HP Print And Scan

  • Once the download is complete, run the HPPSdr.exe file.
  • Open the application and click the Start button.
  • Add the HP Envy printer to the utility.
  • Depending on the problem, choose the appropriate option in the utility.
  • Fix the wireless connection issue.
  • Once resolved, you will see a green checkmark indicating that the printer has passed the test.

Fix 1: Reset the printer

Perform a hard reset on the HP Envy printer to ensure that the printer supports scan to email.

  • With the HP Envy printer turned on, remove the power cord.
  • Make sure that the power cord stays off for at least 2 minutes.
  • Connect the power cord to the printer.

Fix 2: Firmware update

  • Open the HP Smart app.
  • Make sure that the HP Envy printer is added to HP Smart.
  • Click the Advanced tab.
  • Select Advanced Settings.
  • Click Tools > Printer Updates.
  • Click the Check Now button.
  • The new firmware will be installed automatically.

The scan to email function will work well with the HP Envy printer from now on.